Shipping policy

Aurélys Melbourne Shipping Policy

At Aurélys Melbourne, we are committed to providing a seamless and efficient shipping experience for our customers. Please review our shipping policy below.

Processing Time

📦 All orders are processed within 1-3 business days (excluding weekends and holidays).
📩 You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Time & Delivery

🚚 Estimated delivery time: Up to 10 business days after dispatch.
🌎 We offer worldwide shipping. Delivery times may vary depending on the destination and customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. Please allow 24-48 hours for tracking updates.

Customs & Import Fees

For international orders, customs duties and taxes may apply. These fees are the responsibility of the customer and vary by country.

Lost or Delayed Shipments

If your order is significantly delayed or lost in transit, please contact our support team at info@aurelysmelbourne.com, and we will assist you in resolving the issue.

💌 For any questions or concerns, feel free to contact our support team.